Terms of Service

Use of the service

You may use OpsDesk only in compliance with applicable law and these Terms. You are responsible for making sure your use of the service and any data you enter into it is lawful, accurate, and appropriately authorized.

Accounts

You are responsible for maintaining the security of your account and for all activity that occurs under your account. You must provide accurate account information and keep your login credentials secure.

Your data

You retain responsibility for the business data, content, and records you create, upload, or manage in OpsDesk, including customer details, shipment information, tasks, notes, and related records. You are responsible for the accuracy of that data and for any necessary rights, permissions, and legal basis to use and store it.

Intellectual property

OpsDesk and its related software, branding, and platform content are owned by OpsDesk and its licensors and are protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the service for your internal business purposes.

Acceptable use

You may not use OpsDesk to:

• violate any law or regulation;
• infringe the rights of others;
• upload malicious code or attempt to interfere with the service;
• gain unauthorized access to accounts, systems, or data;
• use the service in a way that harms the platform or other users.

Availability and changes

We may update, improve, modify, suspend, or discontinue parts of OpsDesk at any time. We do not guarantee that the service will always be available, uninterrupted, or error-free.

Backups and data loss

While we may perform routine backups and recovery procedures, you are responsible for maintaining appropriate backup practices for your own critical business records. To the fullest extent permitted by law, we are not responsible for data loss caused by third-party outages, user error, or events outside our reasonable control.

Subscriptions and billing

If paid plans or subscriptions are introduced, additional pricing and billing terms may apply and will be presented to you at that time.

Third-party services

OpsDesk may rely on or integrate with third-party infrastructure and service providers (for example, authentication, hosting, storage, analytics, or communications tools). We are not responsible for third-party services outside our control, and your use of those services may be subject to their own terms and policies.

Termination

We may suspend or terminate access to OpsDesk if you violate these Terms, misuse the service, or create security or legal risk.

Indemnification

You agree to indemnify and hold harmless OpsDesk and its operators from claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the service, your data, or your violation of these Terms.

Disclaimer

OpsDesk is provided on an “as is” and “as available” basis without warranties of any kind, to the fullest extent permitted by law.

Limitation of liability

To the fullest extent permitted by law, OpsDesk and its operators will not be liable for any indirect, incidental, special, consequential, or lost-profit damages arising from your use of the service. Our total liability for claims relating to the service will not exceed the amount you paid us for the service in the 12 months before the claim, or $100 if no fees were paid.

Governing law

These Terms are governed by the laws applicable in the jurisdiction where OpsDesk is operated, without regard to conflict of law principles, except where mandatory local law requires otherwise.

Changes to these terms

We may update these Terms from time to time. Updated terms will be posted on this page with a revised effective date. Continued use of OpsDesk after updated Terms are posted means you accept the updated Terms.

Contact

Questions about these Terms may be sent to 809labs@gmail.com.